At Wallet 711, your privacy is more than a legal obligation — it is a genuine commitment we take seriously. This document clearly explains how we collect, use, store, and protect the personal data of every member on our platform.
Six core principles that guide how Wallet 711 handles your personal data every day.
All data transmitted between your device and Wallet 711 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia. Your information is never sent in plain text.
Wallet 711 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We only collect data that is strictly necessary for platform operations, and all data processing is carried out with valid consent and a clearly defined purpose.
Wallet 711 never sells, rents, or trades members' personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we only use it for the purposes stated in this policy.
We only collect personal data that is strictly necessary to provide our services to you. No excess data is gathered purely for storage or analysis unrelated to your experience at Wallet 711.
As a Wallet 711 member, you have the full right to access the personal data we hold about you, request corrections if anything is inaccurate, and under certain circumstances, request that your data be deleted from our systems.
You may opt in or out of any marketing communications from Wallet 711 at any time through your account settings or by contacting our support team. Unsubscribing is simple and takes effect immediately.
Important Note: This Privacy Policy describes Wallet 711's privacy practices. By using the Wallet 711 platform, you agree to the collection and use of information as described in this document. Please read it carefully before registering an account.
Wallet 711 ("we", "us", "Platform") is an online casino and Sports Betting platform operating in Malaysia via the website wallet711.best. We understand that entrusting your personal data to any online platform requires a great deal of confidence, and we do not take that trust lightly.
This Privacy Policy is drafted to honestly and transparently explain how Wallet 711 collects, stores, uses, and protects your personal data as a member of our platform. It applies to all registered members, visitors to our website, and anyone who interacts with the Wallet 711 platform in any capacity.
Wallet 711 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing the processing of personal data in the context of commercial transactions in Malaysia. All data processing we carry out is based on the principles of the PDPA, including the general principle, notice and choice, disclosure, security, data integrity, access, and others.
Wallet 711 has appointed an internal Data Protection Officer responsible for ensuring ongoing compliance with all Malaysian PDPA requirements and international data protection best practices.
Wallet 711 collects your personal data in several ways — directly from you, automatically as you use the platform, and in some cases, from legitimate third-party sources. Here is a breakdown of the data we collect by category:
| Data Type | Example | Primary Purpose |
|---|---|---|
| Identity Information | Full name, MyKad / passport number, date of birth | Identity verification & legal compliance |
| Contact Information | Malaysian mobile number, email address | Account communications & customer support |
| Financial Information | Touch 'n Go, GrabPay, DuitNow account details, bank account number | Deposit & withdrawal processing |
| Verification Proof | MyKad copy (front & back), verification selfie | KYC (Know Your Customer) & fraud prevention |
| Account Information | Username, password (encrypted), security questions | Account verification & security |
When you use the Wallet 711 platform, our systems automatically record the following technical information for security, performance, and service improvement purposes:
In certain circumstances, Wallet 711 may receive your personal data from legitimate third-party sources, including:
Wallet 711 uses your personal data only for legitimate, reasonable purposes that are directly related to the services we provide. The following are the primary purposes for which your data is used:
Wallet 711 does not use members' personal data to make automated decisions that significantly affect you (such as automatically rejecting applications) without human involvement in the evaluation process.
Wallet 711 does not sell your personal data. Full stop. That said, in order to operate a secure and resilient platform, we do need to share certain personal data with carefully selected third parties under limited and controlled circumstances:
We work with selected companies that help us operate Wallet 711. All these service providers are bound by strict confidentiality and data protection agreements, and are only permitted to use your data for purposes we have specified:
Wallet 711 may be required to disclose your personal data to the relevant authorities where there is:
In all such cases, Wallet 711 will endeavour to notify you of the disclosure, to the extent permitted by law, either before or after it takes place.
Protecting members' personal and financial data is Wallet 711's top priority. We continuously invest in the latest security infrastructure to keep your data safe from ever-evolving cyber threats. Our security measures include:
While Wallet 711 takes all reasonable steps to protect your data, no security system can guarantee 100% protection against all threats. We also encourage you to play your part in keeping your account secure by using a strong password and never sharing your login credentials with anyone.
Wallet 711 does not retain your personal data longer than necessary. Our data retention periods are based on operational requirements, legal obligations, and legitimate interests, as outlined below:
| Data Category | Retention Period | Justification |
|---|---|---|
| Active account information | For the duration of the active account | Required for service operations |
| Financial transaction records | 7 years after transaction | Legal obligations (AMLA, Malaysian taxation) |
| Identity verification documents (KYC) | 5 years after account closure | AML & compliance audit requirements |
| Customer support communication logs | 3 years | Dispute referral & service escalation |
| Technical log & security data | 12 months | Security investigations & audits |
| Game activity data | 2 years after last session | Responsible gaming analysis & dispute resolution |
Once the retention period expires, Wallet 711 will securely delete or anonymise your personal data in accordance with established procedures. Anonymised data — where an individual can no longer be identified — may be retained for longer periods for statistical analysis and platform improvement purposes.
Wallet 711 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain the security of your login session, and understand how users interact with our website. The following are the types of cookies we use:
| Cookie Type | Purpose | Retention Period | Category |
|---|---|---|---|
| Session Cookies | Keeping you logged in during an active gaming session | Expires when browser is closed | |
| Security Cookies | Preventing cross-site request forgery (CSRF) and other security attacks | Up to 24 hours | |
| Preference Cookies | Saving your language settings, interface layout, and display preferences | Up to 1 year | |
| Analytics Cookies | Understanding how users navigate the platform to drive UX improvements | Up to 2 years | |
| Responsible Gaming Cookies | Tracking the session time limits and notifications you have set | Based on your preferences |
You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect certain features on Wallet 711, including the ability to stay logged in during your gaming session.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data Wallet 711 holds about you. We are committed to making it straightforward for you to exercise these rights:
You have the right to request and receive a copy of the personal data Wallet 711 holds about you. Data access requests can be submitted by email to support@wallet711.best and will be processed within 21 working days in accordance with the PDPA.
If you find that the personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to request a correction. Some information can be updated directly in your account settings, while other corrections may require verification through customer support.
Where Wallet 711 processes your data on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the validity of any processing carried out prior to the withdrawal.
In certain circumstances, you have the right to object to the processing of your personal data by Wallet 711, particularly for direct marketing purposes. Objections to direct marketing will be acted upon immediately and no justification is required on your part.
Under certain circumstances provided for by law, you may request that Wallet 711 delete your personal data. Please note that this right is not absolute — we may need to retain certain data to fulfil legal obligations, such as AML requirements or financial records mandated under Malaysian law.
To exercise any of the above rights, please contact the Wallet 711 Data Protection team by emailing support@wallet711.best with the subject line "Privacy Rights Request" along with the details of your request. We will acknowledge receipt within two business days and provide a full response within 21 business days.
Wallet 711 is exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process personal data of anyone under the age of 18.
If you are a parent or guardian and you believe that a minor under your care who has not yet reached the age of 18 has used the Wallet 711 platform or provided us with personal data without your knowledge, please contact us immediately at support@wallet711.best. We will take immediate steps to investigate, close the account in question, and delete all related data from our systems.
Wallet 711 employs an age verification system during registration and may require identity document verification to confirm a member's age. Any account found to belong to an underage individual will be closed immediately.
Wallet 711 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, the latest Malaysian legal requirements, or relevant technological developments.
When we make material changes to this Privacy Policy, we will:
Your continued use of the Wallet 711 platform after any changes to this Privacy Policy take effect constitutes your acceptance of the updated terms. If you do not agree with any changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or how Wallet 711 handles your personal data, please do not hesitate to reach out to us through the following channels:
The most frequently asked questions from members regarding privacy and personal data protection at Wallet 711.
Wallet 711 understands that trust is the foundation of our relationship with every member. Privacy is not merely a legal document for us — it is part of how we run our business every day. If you have any concerns about the privacy of your data, we encourage you to reach out to us directly.
Please remember that all games on Wallet 711 carry financial risk. Play within your means and make use of the self-control tools we provide. This platform is intended for individuals aged 18 and above only.